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Common Questions

Common Questions About Our Beer Glasses, Steel Growlers and Personalized Beer Glasses

What if I want a beer glass engraved?
We can personalize almost any beer glass, beer stein, mug or other item you see on our site. We offer laser engraving on our glassware which produces an "etched" or "frosted" look. We do not have a minimum order for personalized etched glass - well, I guess we do, and it's only 1.

For color print on glass, contact us for more information.
There is a minimum of 144 glasses for color print.
We also offer engraving on our pewter tankards. If you don't see an option to engrave it, contact us for details.
I want a fairly long message engraved on my beer glass. Can you do that?
Within the limits of the size of the beer glass or mug, we can customize it with your personal message.
I want to hand write my message for engraving. Can I do that?
We have a sister site that's designed specifically for that purpose: doodlize.com.
I have a drawing I want engraved on one of your beer mugs. Can I do that?
Our sister site, doodlize.com, has that option. You can upload a drawling, doodle, sketch or handwritten message along with your order and we'll engrave your item exactly as you wrote it. Visit doodlize.com and see for yourself.
What the heck is a Beer Growler?
Think of it as a "take out" beer container. They are refillable glass containers with a stopper. We even have a growler refilling station here in Austin.
My friend is getting married-do you have "Bride and Groom" glasses?
We sure do! We also have best man, maid of honor, groomsman glasses. Personalize them with the names and/or date of the wedding too. For details see our Wedding Glasses.


BEER GLASS & ENGRAVED BEER STEINS ORDERING QUESTIONS :
What methods of payment do you accept for online ordering of your beer steins, pub glasses etc.?
We accept Visa, Mastercard, Discover, American Express, checks and money orders.
Do you have a retail store where I can see the beer tankards, pint glasses & other glasses?
Yes-you are welcome to come visit our retail store:
Old Koenig Engraving & Gifts
900 Old Koenig Lane #114
Austin, TX 78756
Do you offer gift wrapping or gift boxes for pub glasses?
We offer gift wrapping for (item will be wrapped in tissue paper) and some items have an option for a gift box ($5).
Do you offer discounts for large beer glass, beer stein & other pubglasses orders?
We offer Shipping of $19.99 on orders of $100 or more, which equates to a big discount on large orders.
Do you have a print catalog of your beer glasses?
Because we add new products to our site regularly, it is not practical for us to offer a print catalog.


BEER GLASSES & BAR ACCESSORIES SHIPPING QUESTIONS :
What are my shipping options?
We offer FedEx Ground, 2 Day and Overnight.
How much does shipping cost?
We have flat rate shipping depending on order size:
$11.99 for orders under $50
$15.99 for orders of $50-less than$100
$19.99 for orders $100 or more
When will my order be shipped?
We ship normal stock item orders typically within 2 business days of the day the order was received. If an item is out of stock, we will notify you to see if you would like to wait, substitute the item or cancel the order. Personalized beer glasses, beer steins and other customized orders will take longer to ship and the ship time depends on our workload.
When will I receive my pubglasses.com order?
The shipping method you select affects How long it will take for your order to arrive.
FedEx Ground: 3-5 business days to arrive once shipped.
FedEx 2 Day: 2 business days to arrive once shipped.
FedEx Overnight: 1 business day to arrive once shipped
Do you ship outside the USA?
We ship to the USA & Canada.
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